How to Use Survey™ Project for Surveys

Customer service
In a feedback form, one of your customers rates something as 'Unsatisfactory'. Using email alerts, a representative is on the phone to that customer within minutes of the form's submission, working to solve their problem and make their experience with you a positive one.

Sales
A visitor to your website fills out a form requesting more information about products. Upon submission, an email is automatically sent. A salesperson or lead manager is notified for immediate follow-up.

Product registration forms
Registration forms give your company valuable information. Have your customers do them online - it's quicker. Moreover, you'll get a higher response rate and more useful information.

Event registration
Use Survey™ for event registration online or via email. It's fast and easy for you and your attendees, and you can set registrations to automatically close on a specific date or when the event is full. Have a Survey™ RSVP link directly inside the invitation email.

Tests
Administer tests. Give different weights or scores to different questions. Use Survey Project to automatically calculate the respondent's total score.

Applications
Use Survey Project as an online application form. Qualified applicants can then upload (or build) their resumes online. Applications can go straight to the HR department when submitted.

Visitor sign-in sheet
Keep all visitor information up to date. Manage it electronically.

Employee timesheets
Set up a form to let your employees or contractors submit their hours for payment. Next the data can be  routed to accounting.

Employee skills assessment
Use Survey™ to find where your employees' strengths, weaknesses and qualifications are - allocate training to where it can do the most good.

RFPs/RFIs
Survey Project forms are the professional way to gather Request For Proposal/Request For Information data from potential vendors. The electronic format is easier for them, faster for you, and easier to analyze.

Technical support requests
Customers can enter their contact information and details about their problem, so that it can be answered by the most appropriate person. Reports allow you to see which problems are most common.

Conferences and seminars
See who's coming. Whether they're bringing guests. What they want to eat. Afterwards, find out what they most liked.

Contact gathering/demographic management
Get contact information from people interested in your product, newsletter or mailing list. Create lists of different recipients with different characteristics. Easily sort and organize your data.

Survey Types

Survey Types
    Customer Satisfaction Surveys  
    Employee Satisfaction Surveys  
    Business Surveys  
    Market Research Surveys  
    HR Surveys  
    Training Surveys  
    Marketing Surveys  
    School Surveys  
    Non-profit Surveys
    Event Planning Surveys

Customer Satisfaction Survey
    Customer Satisfaction Survey (In-Depth)
    Net Promoter Score - NPS (TM)*
    Customer Satisfaction: Product
    Customer Satisfaction: Account Management
    Customer Satisfaction: Sales Rep
    Customer Satisfaction: Technical Support
    Customer Satisfaction: Training
    Ecommerce Site: Customer Service Evaluation
    Ecommerce Site: Purchase Satisfaction
    Cancellation Survey

 Employee Satisfaction Survey
    Employee Satisfaction Survey (In-Depth)
    Employee Satisfaction: Benefits
    Employee Satisfaction: Company
    Employee Satisfaction: Job Responsibilities
    Employee Satisfaction: Management
    Employee Satisfaction: Team/ Work Group
    Employee Satisfaction: Training & Development
    Exit Interview
    New Employee Orientation Survey

Business Survey
    Demographic Questions: Business
    Demographic Questions: Consumer
    Demographic Questions: Consumer and Business
    Net Promoter Score - NPS (TM)*
    Meeting Planning
    Meeting Feedback
    Website Content Survey
    Website Visitor Profile
    Win/Loss Survey: Business Lost
    Employee Satisfaction Survey (In-Depth)

Market Research Survey
    Advertising Effectiveness
    Awareness, Attitude & Usage
    Concept Test: Business Service
    Concept Test: New Product or Concept
    Concept Test: Selecting a Name
    Motivation and Buying Experience
    Pricing Survey
    Product Evaluation: Existing Product
    Product/Service Design & Customer Requirements

HR Survey & Training Survey
    360 Assessment
    Employee Performance Evaluation
    Employee Satisfaction Survey (In-Depth)
    Employee Satisfaction: Benefits
    Employee Satisfaction: Company
    Employee Satisfaction: Job Responsibilities
    Employee Satisfaction: Management
    Employee Satisfaction: Training & Development
    Exit Interview
    New Employee Orientation Survey

Marketing Survey
    Marketing Planning Survey
    Advertising Effectiveness
    Awareness, Attitude & Usage
    Concept Test: New Product or Concept
    Website Content Survey
    Event Planning: Tradeshow/Conference
    Demographic Questions: Consumer and Business
    Idea Sharing & Testing
    Motivation and Buying Experience
    Pricing Survey

Education Survey
    Hypothesis Testing/Research
    University/School: Professor Evaluation
    University/School: Course Evaluation
    University/School: Student Satisfaction Survey
    University/School: Faculty Satisfaction
    University/School: Media & Technology Resources
    University/School: Alumni Opinion Survey
    University/School: Reunion Survey
    Community Satisfaction: Local Public Schools

Non-Profit Survey
    Non-Profit: Chapter Fundraising Survey
    Non-Profit: Donor Survey
    Non-Profit: Membership Survey
    Non-Profit: Program Satisfaction Survey
    Non-Profit: Volunteer Interests & Skills
    Non-Profit: Volunteer Satisfaction Survey
    Charity Programs & Activities
    Community Satisfaction
    Environmental Concerns & Awareness

Commonly used Meeting & Event Planning Survey
    Event Planning: Company/Organization
    Event Planning: Tradeshow/Conference
    Event Feedback: During Event
    Event Feedback: Post Event
    Event Registration Form
    Meeting Planning
    Meeting Feedback
    Wedding Planning Survey